Contact Us

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608-792-7641

SUTRA global imports brings the beauty of handmade South Asia to the Midwest in a curated fairtrade collection  artfully staged in a renovated century barn in Dakota, Minnesota and through online sales. We also host workshops and talks in our space and Kim Hammer leads tours to India and Bali.

Shipping & Returns

Shipping & Returns

Shipping within the USA to the 48 contiguous states is currently FREE!  We ship products within 5 business days of your purchase using the United States Postal Service.  Tracking information is provided once your order ships. Shipping includes $100 insurance, with additional insured value available by request. 

 

Shipping to Alaska and Hawaii is at an extra charge.  Contact us directly if you would like expedited shipping or if you want information about shipping to Alaska and Hawaii.  We currently do not offer international shipping.

 

RETURNS:   We offer a 7 days return / exchange refund services.  Contact us via email within 7 days of receiving your package.  All return shipping and insurance costs are your responsibility.  The product needs to be 100% ready for resale, with all packaging, tags, and wrapping intact and ready for us to resell. After the item is received and inspected,  we will process the refund back to you within 7 days.  

If you are not satisfied in any way, please give us an opportunity to correct the problem before leaving a bad review or posting publicly;  we are happy to help solve issues as they arise!